In this edition of our Bankers as Buyers™ Research Highlight & Expert Panel, we explore a specific chart from the ProSight Banking Outlook: 2026 Trends report on current use cases of artificial intelligence in banking. From the webpage summary, “The ProSight Banking Outlook (formerly the BAI Banking Outlook) is an annual research study developed by industry experts. Each year, they survey U.S. consumers across generations and senior banking executives to understand their priorities, expectations, sentiments in the context of today’s economic landscape.”
The ProSight Banking Outlook highlights the biggest challenges facing financial institutions today and reveals where bankers are making their top investments for 2026 and beyond.
Our expert panel provides context to these findings, offering deeper insights into what they really mean for the industry.
Share your own insights and opinions on the report below. We look forward to hearing your thoughts.





