The annual Bankers as Buyers report is a free resource for financial services companies to gain insight into the market and prepare for the year ahead.  “Bankers as Buyers enables people within the financial industry to gain insight into the emerging trends that will increasingly matter the most to bankers,” said Scott Mills, president of WMA and publisher of Bankers as Buyers. 

Highlights of this year's report include employee-facing technology; talent development and the rise of outsourcing; early-stage fintech and the maturing of fintech accelerators and incubators; and strengthening relationships with small businesses.  

In the interview below, Scott poses some hard-hitting questions many in the financial services industry are (or should be) asking themselves. How can we bring the Amazon or Uber experience to employee-facing technology? How will banks improve talent retention and talent development? These questions and more are addressed in the 2019 Bankers as Buyers report.