William Mills Agency had the pleasure of attending Money 20/20 in Las Vegas last week. Heather Sugg, William Mills and Amber Bush heard from the industry's best and brightest about the latest trends and changes in payments. The theme this year was "Journey to the Future of Money," which was reflected in the forward-thinking speakers and sessions. Experts from companies like eBay, Uber, Amazon and Mastercard shared their predictions and advice.
Heather Sugg talked to Mickey Goldwasser, VP of Marketing at WMA client Payrailz, about why it's such an exciting time to be in the payments industry. Mickey notes that we are now seeing technology and applications emerge that were merely ideas a few years ago. Real Time Payments (RTP) and FedNow were huge topics of conversation at the event, and Mickey shares his thoughts on what this means for customer experience and the industry at large.